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PRIVACY POLICY

Privacy Policy

At Sharayu Herbals, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

  • Payment Information: When you make a purchase, we collect payment details such as your credit card number and billing address. We use third-party payment processors to handle this information securely.

  • Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the date and time of your visits.

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Orders: We use your personal and payment information to process and fulfill your orders.

  • To Improve Our Services: We use usage data to analyze how our website is used and to improve its functionality and user experience.

  • To Communicate with You: We use your contact information to send you updates about your order, respond to your inquiries, and provide you with promotional materials and newsletters (if you have opted in).

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers’ database, accessible only to those authorized with special access rights to such systems, and are required to keep the information confidential.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct or update any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions.

  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails. Note that you will still receive transactional emails related to your orders.

6. Cookies

We use cookies to enhance your browsing experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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